Terms of service

Terms of Service

Welcome to VALTÉ. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please discontinue using our website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of our website.

You may not:

• Use the website for fraudulent, unlawful, or abusive activities.

• Attempt to gain unauthorized access to our systems or services.

• Upload malicious software, viruses, or harmful code.

• Copy, reproduce, distribute, or exploit any part of this website without our prior written permission.

Products & Availability

We make every effort to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

• Product colors and appearance may vary slightly depending on your device or screen settings.

• Minor variations may occur due to manufacturing differences.

• Product availability may change without prior notice.

We reserve the right to modify, discontinue, or limit any product or service at any time.

Some products may be shipped from different fulfillment centers depending on product availability and delivery destination. As a result, items purchased in the same order may occasionally arrive in separate packages.

Pricing & Payment

All prices displayed on our website are shown in the selected currency.

We reserve the right to change prices at any time without prior notice.

If a pricing error, technical error, or incorrect product information is identified, we reserve the right to cancel the affected order and issue a full refund.

Orders are processed only after payment has been successfully authorized.

Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

Receiving an order confirmation does not constitute acceptance of the order.

We reserve the right to refuse, cancel, or limit any order for reasons including:

• Payment authorization issues.

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraud or unauthorized transactions.

If an order is canceled after payment has been received, a full refund will be issued to the original payment method.

We work with trusted fulfillment and logistics partners to process and deliver customer orders efficiently.

Shipping

Processing and delivery times are estimates only and are not guaranteed.

Additional information regarding shipping times, delivery estimates, delays, customs, and shipping procedures can be found in our Shipping Policy.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Return, Refund & Exchange Policy.

Please review that policy before making a purchase.

Intellectual Property

All content available on this website, including but not limited to:

• The VALTÉ name and logo.

• Product images.

• Graphics.

• Videos.

• Text.

• Website design.

• Icons and other visual content.

is the exclusive property of VALTÉ or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written permission.

Disclaimer

We strive to provide accurate information and uninterrupted access to our website.

However, we do not guarantee that the website will always be available, secure, error-free, or free from viruses or other harmful components.

Your use of this website is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, VALTÉ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

Force Majeure

VALTÉ shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters.

• Severe weather conditions.

• Customs inspections.

• Transportation disruptions.

• Labor shortages or strikes.

• Public emergencies.

• Armed conflicts.

• Government actions.

• Pandemics.

• High-volume shopping periods.

• Any other force majeure event.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this page.

Your continued use of our website constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by the laws of the State of Israel, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights that may apply under the laws of your country, state, or place of residence.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

VALTÉ Customer Support
Email: support@valteworld.com